New M2Hub Assigned Ringtone

I recently added a new hub to expand my Zigbee network.
I’m trying to use it in one of my existing automations to play a doorbell tone when triggered. However, I’m unable to swipe down or select the “Doorbell” tone it doesn’t appear as an option.

Both the app and the hub firmware are updated to the latest version. I’ve also tried restarting my phone and even using a different phone, but the issue persists.

Has anyone experienced the same problem or found a fix?

Hi, welcome to the forum.
Adding a hub to a smart home does not expand the Zigbee zone. Regarding additional sounds, which option are you talking about?
I have 3 different hubs and I choose which one to play the chime on only through automation.

Hi

Trying to to add “doorbell sound” to my existing automation and have my new hub to sound when automation is triggered. Tried in a few devices but I’m not able to scroll down and select the specific sound.

Can you take a short video of what you’re seeing?

Here’s a YouTube Short from Aqara showing what it should look like on your end: https://www.youtube.com/shorts/n1Wvx5v-h1o

That way we can compare and see what’s different

1 Like

Hi

Please see recording below.

Been trying to swipe it up to select the desired tone/sound but I’m unable to.

https://youtube.com/shorts/5h4-X6SrHV4?si=1wfuNrgd-D4z8XV8