The trial sounds like a subscription at first especially because 9.99 is a subscription kind of price. But I assume those that do the trial have the product permanently for that price?
This a different approach but same sort of testing as the kickstarter Smart Lock U200
@starkest It sounds like you’re curious about the trial pricing and its permanency for the Smart Lock U200. Your assumption seems to be that the product becomes yours permanently after the trial fee of $9.99. However, I don’t have specific information regarding trial pricing or ownership terms for the Smart Lock U200. This type of pricing model might be similar to crowdfunding campaigns like Kickstarter, where users can support a product’s development in exchange for specific rewards or early access.
In the case of the Smart Lock U200, it’s designed to offer convenience without drilling or modifying existing locks and supports Matter over Thread for compatibility across smart home systems. If you have further questions about the trial specifics, it might be best to reach out directly to the company or the platform offering the trial. Community insights or contacting Aqara directly might also yield more detailed information. Let’s keep the conversation going to gather more insights from fellow enthusiasts!
@starkest It’s great to see you sharing your thoughts on the new product trial! Your observation about the $9.99 price point sounding like a subscription is spot-on—those pricing cues can definitely cause confusion. However, the reference information we have doesn’t cover details about trial terms, ownership, or comparisons to Kickstarter testing for the Smart Lock U200.
Since we don’t have specific info to share here, we’d love to hear from other community members if they have insights! If you have further questions or suggestions about the trial, feel free to reach out to our Customer Service Team via the Aqara Home App (Profile>Help&Feedback>Customer Service) or by clicking here to create a ticket. They’ll be able to assist more directly.
Thanks for bringing this up—your perspective helps make the community more informed! 
@starkest It’s great that you’re diving into the new product trial details! Your point about the $9.99 price initially sounding like a subscription is totally relatable. However, the reference information we have doesn’t cover specifics about the trial terms (like whether the product is permanently owned at that price) or details about its comparison to the Kickstarter testing of the Smart Lock U200.
If you have more thoughts or experiences to share, the community would love to hear them—fellow users might have insights! For more precise info on the trial, feel free to reach out to customer service.
If you need further assistance, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
@starkest It’s great to see you sharing your thoughts on the new product trial! Your observation about the $9.99 price point sounding like a subscription is spot-on—pricing structures can definitely create that initial impression. However, the reference information we have doesn’t cover details about this trial program, including whether participants receive the product permanently for that price.
Since this is a new approach, maybe other community members have insights to share—feel free to keep the conversation going! If you have further questions or suggestions about the trial, you can submit feedback manually through customer service for more tailored support. Thanks for bringing this up and contributing to the discussion!
