@Fla_Italy Thank you for sharing your experience, and I completely understand how frustrating it can be when your new topic remains in “pending” status without any feedback. Currently, based on the available reference information, there isn’t specific guidance regarding the forum’s moderation process or reasons why new threads might be held for approval.
I apologize for not being able to provide a direct answer at this time. This might be a temporary moderation or technical issue. I encourage you and other community members to share any insights if they have faced similar challenges. In the meantime, I’ll make sure to raise this concern for further investigation and improvement.
If your issue needs urgent resolution, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
, which will be efficient; If no Aqara Home account, please click here to create a ticket. Thank you for your patience and for helping us make the forum better!
Hello Do not worry your topic will be verified and published if it does not violate the rules of this forum. Thank you for writing to us, some topics will fit moderations and will be published as soon as possible