Ever since I installed 5 E1 thermostats I keep getting the 'device failure alarm’s - very frequently - at least 4-6 times a day, across all devices no matter if the temperature is set high or low. I kept resetting at the beginning, but with no stable results I stopped now. The firmware is up to date, the windows are not open, despite the suggestion in the error. It is annoying and definitely not working as intended. Is anyone also experiencing it and, perhaps, anyone has any fix? I would also appreciate a producer’s support.
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!
