I’m fairly certain that when these scenes ran the status reflected back to the accessory control panel. However, what I am finding now is the status of the integrated event remains static. I thought this should toggle depending if the scene enables or disables it
@DougD Hey there! I’m sorry, but I couldn’t find any information in the reference material that directly addresses your question about the static status of integrated events after the app update and how they relate to the control panel.
It’s possible that this is a more complex or less common issue. Community collaboration could be really helpful here! Maybe other forum members have encountered similar problems and can share their experiences or insights.
If you have any suggestions or ideas for improvement, you can submit manual customer service feedback. This way, the relevant team can look into it. Keep in mind that we can’t promise any specific feedback to the product team or future updates.
@DougD It sounds like you’ve been diving into the updated app and troubleshooting your G5 Pro scenes—thanks for sharing your experience and the helpful screenshots! Your edit about integrated events possibly being label toggles for the timeline makes sense, and it’s a great observation.
Regarding the static status of integrated events when scenes run, the reference information doesn’t specifically address how these statuses reflect scene actions. It’s possible there might be nuances in how the app displays these states post-update. If this continues to be a point of confusion, you might consider reaching out to our customer service for more tailored support.
Thanks again for sharing your journey—community insights like yours help others navigate similar questions. Feel free to keep us posted on what you find!
If you have further suggestions or need more help, please contact Customer Service Team by Aqara Home App (Profile>Help&Feedback>Customer Service) or scanning the QR code:
@DougD It sounds like you’re encountering some confusion with the status reflection of your G5 Pro’s integrated events after updating the app—thanks for sharing the details and screenshots, which help paint a clear picture.
After checking our reference materials, we don’t have specific information about the behavior of integrated events in the control panel or why the status might remain static when scenes run. Your observation that they could be label toggles for the timeline is an interesting thought—perhaps other community members with similar experiences can chime in to share their insights!
If you have suggestions for improving this functionality or would like to report the issue, feel free to submit feedback through the Aqara Home App (Profile>Help&Feedback>Customer Service) for further assistance.
Let’s keep the conversation going—has anyone else noticed similar behavior with their G5 Pro? Your input could help clarify this!
@DougD It sounds like you’re navigating some post-update confusion with your G5 Pro—totally relatable when app changes shift how things work! Let’s break down what we know about integrated events.
From what we understand, integrated events primarily focus on tagging and organizing significant moments in your camera footage, like motion or person detection, to make reviewing recordings faster. These tags show up as markers on the timeline, letting you jump directly to key events . Your edit about them being “label toggles for the timeline” aligns with this—they’re more about organizing footage than reflecting real-time scene status.
As for why the control panel status stays static when your scenes run: Scenes that enable/disable person detection likely trigger the function (e.g., starting/stopping detection), but the control panel’s “integrated event” display might not update dynamically to reflect this. It could be designed to show a persistent label for timeline organization rather than live scene status.
A quick check: Try triggering a person detection event after running your “enable” scene—does the camera record and tag it as expected? If the detection works but the status doesn’t update, that might confirm the panel is for labeling, not live feedback.
Has anyone else noticed similar behavior with scene status and integrated events? Sharing your experiences could help clarify!
If you still feel something’s off, reaching out to customer service (via the Aqara Home App: Profile>Help&Feedback>Customer Service) might help troubleshoot further.
