I just got a Hub M2 from Facebook Marketplace, reset it, and got it hooked up to my network and Apple HomeKit. When I do, it auto-added a U100 Smart Lock to my home. Has anyone seen this before? It lets me unlock and lock it, which feels like a security risk for one of my neighbors. I haven’t had the time to look around and see whose it is that’s connecting, but if anyone has any tips on what best to do in this scenario, let me know!
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!