After setting up my Hubitat ecosystem, I discovered Sharptools and was immediately impressed by its intuitive dashboard creation and rule machine. It made managing my smart home so much easier! However, I encountered an issue where SMS notifications stopped working when my garage door opened or closed. I tried troubleshooting on my own but couldn’t pinpoint the problem.
I decided to reach out to Sharptools support through their app. To my delight, Josh responded within just a couple of hours! He explained that there was a broken authorization link between Hubitat and Sharptools. Despite seeing a green checkmark, I needed to reconnect them using my Hubitat username and password. Following his instructions, everything started working perfectly again.
This experience was a great example of excellent customer support. It reassured me that even when issues arise, solutions are just a message away. If you’re looking for a seamless way to manage your smart home, I highly recommend giving Sharptools a try. Plus, don’t hesitate to reach out if you run into any issues—they’re truly helpful!
SmartHome #Sharptools #CustomerSupport