Hi all, I’ve recently purchased a SmartLock 2.0 along with a bridge in a combo package, but I’m encountering some connectivity issues. It appears that the bridge I received is an older model, and I’m unable to connect it to the internet despite trying multiple routers. The Wi-Fi connection seems to establish, but there’s no internet access. I’ve included some device info and logs below for reference:
Device Info:
{
“bridgeType”: 1,
“ids”: {
“hardwareId”: 313228385,
“serverId”: 0
},
“versions”: {
“firmwareVersion”: “1.10.0”,
“wifiFirmwareVersion”: “1.1.0”
},
“uptime”: 1083,
“currentTime”: null,
“serverConnected”: false
}
Logs:
{
“timestamp”: null,
“type”: “HTTP-Log”
},
{
“timestamp”: null,
“type”: “WLAN-SocketConnected”,
“connection”: 0
},
…
I suspect that updating the firmware might resolve this issue, but since the bridge isn’t connected to the internet, I’m unsure how to proceed. Has anyone encountered a similar problem or knows how to manually update the firmware without internet access? Any advice or suggestions would be greatly appreciated!
Best regards,
[Your Name]