Smart Lock U200 Lite - error calibrate

I mounted today my Smart Lock U200 Lite. All good, but I cannot calibrating directly. I tried to calibrate with door closed, of course. But, seeing that it gives an error, I tried also with open door. The same situation. First lock and unlock is ok, but the secont - error.

Can you do a manual calibration?

What firmware are you running?

I tried only manual calibration (directly), with long press set button. I did not added the Lock in Aqara Home yet. So, I don’t know the firmware.

And what happens if you start the automatic calibration?

Hello, my practice shows that during the first installation, you need to perform automatic calibration (with the door closed) and then perform manual calibration.
Install the Aqara app, it’s easier to install the door lock.

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Thanks. I will do it in 2 weeks (I am not in location now).

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I will reach the location after 2 weeks from now…

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Ok, let’s know if you have been successful :x2fozabcpx9xrbxmdpseb3_61:

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!

Resolved.

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Great! Can you tell us the solution?

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I added the lock to Aqara app, update lock firmware, automatic calibration.

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Perfect, can you mark it as solved?

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