My deadbolt stopped working. I installed the lock over a month ago and it has worked fine until now. I tried to recalibrate. I can hear the motor but the deadbolt is not moving. Also, the green light indicating UWB is not illuminating when I have my phone nearby. It seems that there is something going on with the electrical component. Has anyone had similar issues?
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!