Hey everyone, I wanted to share my experience with the camera reboot issue that I recently encountered. It was quite frustrating at first, but I managed to figure it out with some research and trial and error. Here’s what happened and how I resolved it.A few weeks ago, I noticed that my camera would randomly reboot, leaving me without surveillance for several minutes each time. I checked the power supply, thinking it might be a loose connection, but everything seemed fine. The camera had a solid yellow light, which I later found out indicated a firmware issue.After some research on the forums, I discovered that this problem is relatively common and often related to outdated firmware or corrupted settings. Here’s how I fixed it:1. Check for Firmware Updates: The first step was to ensure that the camera’s firmware was up to date. I accessed the camera’s settings through the mobile app and found an option to check for updates. Unfortunately, there wasn’t a new firmware available at the time.2. Reset to Factory Settings: Since the firmware wasn’t the issue, I decided to reset the camera to its factory settings. This process involved holding down the reset button for about 10 seconds until the light flashed. After resetting, I reconnected the camera to my network and reconfigured it.3. Exclude and Reinclude the Device: Another tip I found was to exclude the camera from my smart home hub and then reinclude it. This process helped clear any cached data that might have been causing the issue. I did this through the hub’s settings menu and then followed the steps to add the camera again.4. Check for Interference: I also considered the possibility of radio frequency interference, which can sometimes cause devices to malfunction. I moved the camera slightly to see if the issue persisted, but it didn’t seem to make a difference.5. Contact Support: When all else failed, I reached out to the manufacturer’s support team. They were incredibly helpful and provided me with a direct link to download the latest firmware. Installing it resolved the reboot issue completely.Reflecting on this experience, I learned the importance of thoroughly checking for firmware updates and not hesitating to reach out to customer support when needed. It was a bit of a journey, but I’m glad I was able to get my camera back up and running smoothly.If anyone else is experiencing similar issues, I hope this guide helps you troubleshoot and resolve the problem. Happy smart home tinkering! ![]()