Hi everyone, I wanted to share my experience with connecting the Arlo Chime 2 after facing some challenges. Initially, I was frustrated because the Chime 2 wouldn’t connect to my Video Doorbell via the Arlo app on my iPhone 15 Pro. Despite multiple attempts over several days, it consistently failed to connect to the temporary Wi-Fi network during setup.
After some research, I discovered that the issue might be related to the firmware compatibility with newer devices. To resolve this, I decided to try using an older device—an iPhone 13—and it worked perfectly! Here’s a quick summary of the steps that worked for me:
- Turn off 5 GHz Wi-Fi: Temporarily disable the 5 GHz network on your router to ensure the Chime 2 can connect via 2.4 GHz.
- Simplify Wi-Fi Settings: Remove any special characters from your Wi-Fi network name and password. I changed my network name from “TP-Link12345” to “TPLink12345” to avoid any potential issues.
- Use an Older Device: Install the Arlo app on an older phone or tablet. Ensure the device has the necessary permissions and administrator access to your Arlo system.
- Follow the Setup: Add the Chime 2 through the Arlo app on the older device. This allowed the Chime to connect to the temporary Wi-Fi network, update its firmware, and then join my home’s 2.4 GHz network.
- Re-enable 5 GHz Wi-Fi: Once the Chime 2 was successfully connected, I reactivated the 5 GHz network on my router without any issues.
I’m thrilled that the Chime 2 is now working seamlessly with my Arlo system. It was a bit of a journey, but using an older device made all the difference. A huge thank you to the community for sharing solutions that helped me troubleshoot this issue!
Cheers,
[Your Name]