After a long journey with Vivint, I decided to switch to SuretyCAM for my home security needs. The transition wasn’t without its challenges, but I’m thrilled with the results so far. Here’s my experience and some tips for anyone considering a similar switch!
My Journey
I had Vivint installed a few years back, but after reading some negative reviews, I decided it wasn’t the right fit for me. I canceled within the 3-day trial period, which left me with Vivint’s wiring but none of their devices. This actually turned out to be a blessing in disguise, as it made the installation of SuretyCAM much smoother.
The Setup
I wanted to incorporate my existing motion sensors and door sensors into the new system. SuretyCAM’s compatibility with third-party devices made this possible without any major issues. I also added outdoor cameras, smart door locks, and a doorbell camera—features I had loved with Vivint but wanted to see how SuretyCAM would handle them.
The Results
So far, I’m impressed with SuretyCAM’s performance. The outdoor cameras provide crystal-clear footage, and the smart door locks add an extra layer of security I hadn’t experienced before. The doorbell camera is a great addition too—it integrates seamlessly with my smartphone notifications.
Tips for Others
- Plan Ahead: Take inventory of your existing sensors and devices before switching. This will help you decide what can be reused and what needs to be replaced.
- Leverage Wiring: If you’re lucky enough to have existing wiring, use it! It saves time and money during installation.
- Start Small: Don’t feel like you need to overhaul your entire system at once. Begin with the features you need most and gradually add more as you become comfortable.
- Check Compatibility: Before purchasing new devices, ensure they’re compatible with your chosen security system. SuretyCAM’s compatibility list was a huge help for me.
Final Thoughts
Switching from Vivint to SuretyCAM was a great decision for me. The system is user-friendly, the app is intuitive, and the customer support has been excellent. If you’re considering a change, I highly recommend exploring SuretyCAM—they’ve exceeded my expectations!
Happy integrating! 