After a recent firmware update and switching to a new 5G modem, I encountered a frustrating issue where my Arlo VMB4540 base station lost its internet connection. The LED stayed a constant amber, and despite multiple resets and reboots, the problem persisted. This was particularly concerning as the system had previously frozen up, only to recover with difficulty.
I spent countless hours troubleshooting, disabling 5.8 GHz Wi-Fi, isolating the camera, and even trying new cables. The LED would flash blue and amber during the reset process, but it never fully connected. It was perplexing because all other devices on the network worked seamlessly with the new modem.
After reaching out to Arlo support without success, I turned to the community for advice. Many users reported similar issues, often referring to the base station as ‘bricked.’ Drawing from their experiences, I discovered that the problem might lie within the firmware itself rather than the hardware or network setup.
Finally, I found a solution by resetting the base station to factory settings and performing a fresh installation. This involved removing the battery, waiting a few minutes, and then reinserting it before going through the setup process again. To my relief, the base station connected without issues this time.
This experience taught me the importance of thorough troubleshooting and the value of community support in resolving technical challenges. If others are facing similar issues, I recommend trying a complete factory reset and reinstalling the device.