Switching from Vivint to Surety: A Smooth Transition

After using Vivint for nearly five years, I decided it was time for a change. I had heard great things about Surety, an Alarm.com provider, and wanted to see if it could seamlessly integrate with my existing Vivint sensors and components. Curious to know if others had similar experiences, I reached out to the community for advice.

The process was surprisingly straightforward. I purchased a 2GIG GC3 panel and the necessary cellular module, and within a few days, everything was up and running. I was pleasantly surprised at how compatible my Vivint sensors were with the new system. The only hiccup was deactivating my Vivint account to transfer the cameras to Surety, but the support team was incredibly helpful in guiding me through the process.

Now that I’ve been using Surety for a few weeks, I’m thoroughly impressed. The app is user-friendly, and the customer service has been top-notch. I’d recommend Surety to anyone looking for a reliable and cost-effective security solution. If you’re considering a switch, don’t hesitate to ask for advice—this community is full of knowledgeable users who are more than happy to help!

Thanks to everyone who shared their experiences and tips. It made the transition much smoother than I expected!