Hello,
I recently purchased an Aqara W500 thermostat and encountered a problem during setup.
When I add the device in the Aqara Home app, the initial setup process completes successfully. However, after closing and reopening the app, it asks me to go through the setup process again, as if the device was never configured.
Could you please advise me how to solve this issue?
Hi @danee_83 can you see the W500 in the app?
Yes
So it should work at all… Maybe you just got the notification about to bind to Matter?!?
Hello, please tell me, do you have an Aqara gateway? Show me a screenshot of these settings. Thank you.
You didn’t choose a reasonable schedule, and that’s why the assistant constantly wants to set a temperature schedule for you.
Install manually here.
Please show me with a concrete example because it doesn’t seem to work for me. I’ll send a picture of how far I’ve gotten, thank you
Smart Shedules this shows up here.and here I dönt know
Tanks
I don’t know what’s wrong, step 3 doesn’t give me the scenes. No matter what I do, it doesn’t work and I can’t save the scenes
Do you enter manually or automatically (with an assistant)?
Scene 1
I have the same problem. There is no solution for me so far, and I don’t think user can fix it.
I’m waiting when Aqara is back from national holiday.
If still no solution, check the fix, that worked for me:
