Troubleshooting SmartThings Washer/Dryer Integration

I’ve recently integrated my Samsung washer and dryer with SmartThings, and I’m thrilled with how seamlessly they work together. However, I’ve encountered an issue where the washer occasionally fails to start despite being connected to the SmartThings app. I’ve tried restarting both the washer and the SmartThings hub, but the problem persists. Has anyone else experienced this? I’d greatly appreciate any troubleshooting tips or insights into potential solutions. Thanks in advance for your help!