U100 - Apple HomeKey with Matter?

Does Aqara U100 support Apple Home Key with Matter ?

1 - My first setup was adding U100 to Aqara App then bounded it to E100 hub. From there I scanned the U100 Homekit QR and added to Apple Home. So, Home Key works.

2 - I reseted the Lock, then added to Aqara App , after this I bounded it to E100 hub. Finally I used the matter option to “expose” it to Apple Home. The Lock works, but not with home key.

The option 1 gives me the full features. But it is slow on Apple Home.

The option 2 makes the Lock work blazing fast on Apple Home. But , don’t gives me Home Key option.

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@rrtenorio You seem to be experiencing an issue with Apple Home Key not working when setting up Aqara U100 via Matter. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.

I was expecting a response from a human in here :grin:

@rrtenorio Hi there! Thanks for reaching out—totally get wanting a human touch here! :blush: It sounds like you’ve been experimenting with different setup methods for your U100 and noticed some differences in Home Key functionality and speed. That’s super helpful to share! If you have more details about your experience or run into other questions, feel free to let us know—I’m here to help unpack it with you.

Does U100 support Home KEY over Matter? Or Don’t ?

@rrtenorio You seem to be experiencing an issue with Apple Home Key not supporting over Matter for U100. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.

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