U100 auto locks still after disabling settings

I’m running into an issue with my U100 locks which auto lock after closing the door.

Door status sensing is off, auto lock is off, and safety re lock is off.

Does anyone have recommends that I can try?
My firmware is 3.0.0_0031

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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!