Greetings. A week ago the U100 lock began reporting battery low when unlocking. A check with Apple’s Home app showed battery level at 47%. This lock installed late 2024, so only in use–moderate use, with only two automations and me the only resident–for about 50 weeks. Is my battery drainage typical? Can the threshold of “low battery” be changed by user. Can the warning be silenced. TIA for all replies.
@finales_uncanny8y You seem to be experiencing an issue with the U100 lock showing low battery warnings when unlocking while the Apple Home app indicates 47% battery, and have questions about typical battery life, threshold adjustment, and warning silencing. You can contact customer support for assistance.
Contact the Aqara Home App Customer Service Team (Home > Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.