U100 bricked after only a month. No numbers lighting up no fingerprint reader. New batteries put in. Reset button not working.
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
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Hi there and welcome to the forum.if after replacing the batteries still doesn’t give an sign of life then the best way is to contact aqara support directly as if the lock just have 1 month of use it is very weird to break so soon but you still have warranty so please contact aqara support and they will let you know the next steps.could you tell me what batteries did you insert?1.2v or 1.5V?also you can try take out 1 batterie and press a few buttons to empty the capacitors an min then place back the batterie and see if will work
1.5v AA batteries. Removing battery and pushing buttons didn’t work. It’s just dead
Well in this case you should contact aqara suport explain them all that and what you did so far with the batterie out for an min so they could tell you if there is an way to fix it or my be they will change it if you purchase it as new beeing still on warranty