U100 homekey setup

I have a U100 device. I can’t install the Home app; it doesn’t appear anywhere. I don’t want to reset the device either. How can I install Home without resetting it?

@onurercan You seem to be experiencing an issue with installing the Home app for your U100 device without resetting it. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, Please click here to create a ticket.