U100 keypad lag response

Occasionally, like every 2 months or so, my U100’s keypad becomes laggy to respond. It requires several touches to start responding in the first place.
Removing a battery momentarily and replacing it (the same one, essentially a reset: power off, power on situation) fixes this issue however.

Anyone else have this issue? It has been going on for over a year now and firmware updates have not fixed it.

3 Likes

I have this issue as well. It is not occasional for me. Every time it requirrs several touches to start responding.

I would love a fix for this.

2 Likes

I also have this same issue. Hopefully a fix can be made for it.

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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!