U200 is getting worse day by day

[erik15]

I open the door 2-3times a day, it’s getting worse the sound is terrible sometimes its not opening the door

[mikkelgraverjensen]

You can some updates in this thread as well. Either FW issue or some reporting HW greasing issue.

U200 not locking after upgrade to FW 84

I have two U200 at my house. One updated to version 84 a few weeks back but the other U200 cannot update to version 84. However since the update the lock started making some noises like it’s trying to move like 3 times before locking the door, but today it then made the sound like 5-7 times and then failed. Tried to calibrate and after 1 time it still didn’t work, then calibrated it again and got it to lock, but still making the 3 “moves” before locking like the “clutch” is not working as it sh…

[jabluszko]

You could got a damaged device as me. For a few first days it worked well and then it was started glitching and sometimes not unlocking. I returned it and after a week I got a message that I got one with broken with a broken engine

[gafich10]

Hello, please contact support@aqara.com.
Please note that until 08.10.2025 Aqara is on holiday (Chinese public holiday)

[nuagrar]

Can it be, what door lock or position changed as weather influenced it?
(If its outside door).