After a long time working flawlessly now from one moment to the other apps try to make several resets and try to add another so many times it does not calibrate well it says it is closed when it is open or open when it is closed and if you try to open with fingerprint and with the pin it never opens the door but it closes and being closed it does not open again it is a situation that is annoying me and drives me crazy @AqaraOfficial @AqaraBot
Hi @hugomiguel1 did you also tried to calibrate it manually?
Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!