U200 M100 G4 Face Recognition Automation stopped working

My automations to unlock the door with face recognition has stopped working.

I decided to factory reset the doorbell. I set up the doorbell again and it was added to Homekit and Aqara Home but Homeguardian free trial is now enabled and all face recognition has stopped.

14 Likes

May I have your email? So that we can ask the Aqara customer agent to contact you directly, see if it is a bug

3 Likes

Have you tried switching from all conditions are met to any condition being true?

1 Like

I sent you a direct message

2 Likes

Face recognition started working again.

I had to delete the automations and recreate them, it is working for now.

4 Likes

Perfect :slight_smile:

Now face recognition is working and the lock fails to unlock. @Naomi