I’ve installed 3 U400 locks and everything is working beautifully, but the lock status isn’t showing on the tiles. Am I missing a setting or something?
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@SpoonieLuv0622 You seem to be experiencing an issue with the U400 lock status not showing on the tiles. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.
Dear User,
Our team is currently testing and working to reproduce the issue in order to resolve it. Thank you for your patience — we will fix this bug as soon as possible.
If you encounter any other issues, please feel free to contact us. Thank you for your support !
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