I’ve been having issues with getting my G410 to work.
Since installing the latest firmware the bell and chimer have become unresponsive.
I’ve removed the bell from my Aqara app - but when i try and repair - holding down the menu button for 10 seconds doesn’t do anything.
How can i factory reset my bell?
Thanks
Hello @hello1
To reset to factory settings you need to press the button 10 times (see image)
Tried pressing it 10 times, tried holding it for 10 seconds…nothing - the light stays yellow
Change another power adapter to try again, friend
Sadly tried different power adaptors and chargers and still no joy - the chimer is still unresponsive
In that case, I would contact Aqara support at support@aqara.com or request an RMA from the retailer.
I ended up returning the device and got a replacement - that’s now working great. The weekend is going to be me messing around to get it to work with Home Assistant 
