W400 Thermostat

Hi, I am new here and to home automation. After much research, I found the only wired matter over thread doorbell cam; the G410. So I jumped in and bought many Aqara products.
I have been quite happy with all of them. I have to admit that having both the Aqara app and the Home app has caused me quite a bit of confusion.
I did have my W400 thermostat in both Home and Aqara apps. Somehow, I have lost the thermostat in the Home app. I cannot figure out how to get it back into the Home app.
I get to the screen in the Aqara app for connecting to the Home app hut connecting fails.

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Hello, welcome to the forum. The section for adding Aqara to other systems is here. Try adding it.


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Okay gafich10, thank you for your reply. Stay with me here… I followed your advice and it led me to this:

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Oh, and thanks for the welcome! I’m happy to be automating my home. And I always enjoy learning!

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Thank you, I will offer you tutorials on automation 2.0. If you have any questions, write, I will always help you.

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So, in the screenshot I provided, why does it say my hub and doorbell bridge cannot be bound?

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Hi @Expert. Who can help with synchronization?

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Are they on the same WiFi network? Do you use any WiFi repeaters that create another network?

The hub and the camera need to be connected to the same WiFi/network - they can use Ethernet, but they still must be connected to the same subnet.

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Yes, everything is on the same network. I just deleted my entire home in the Home app. Then started from scratch. Everything is fine now.

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