I was able to integrate it with smart things, but not aqara
Got it, we will evaluate this for sure!
@reimboldclint It’s a bit frustrating when you can integrate with SmartThings but not Aqara—let’s try to troubleshoot. For the Aqara Smart Smoke Detector, possible reasons for integration issues include operation errors (like not following the app instructions correctly), the device being too far from the gateway (recommended distance is no more than 20 meters with no more than two walls), or the current gateway not supporting the device .
Here are some steps to try: First, make sure you’re following the Aqara Home app’s instructions for adding the device. Then, move the smoke detector closer to the gateway to improve the connection. Also, check if your gateway model supports the smoke detector .
If you’ve gone through these and still can’t connect, creating a ticket for personalized assistance might help . Have you had a chance to verify your gateway’s compatibility? That could be a key factor here.
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