I recently encountered an issue with my Wyze Cam Floodlight v2 where the lights remained on continuously, despite my attempts to turn them off. This was quite frustrating, especially since the camera had been working perfectly for over a year. Here’s how I resolved the problem and what steps I recommend for anyone facing a similar issue.
First, I checked the floodlight settings within the Wyze app. Everything seemed to be in order, with the lights set to the lowest brightness and motion detection disabled. I reset the camera by unplugging it and waiting a few minutes before reconnecting. Unfortunately, this didn’t resolve the issue.
Next, I decided to contact Wyze support. They were incredibly helpful and suggested that the issue might be related to a corrupted firmware. To fix this, I had to update the camera’s firmware through the Wyze app. The process was straightforward: navigate to the camera’s settings, select ‘Firmware Update,’ and follow the prompts.
After the update, the camera rebooted, and the lights turned off as expected. It was a simple yet effective solution. I recommend keeping your Wyze devices updated to avoid such issues in the future.
If you’re experiencing similar problems, here are a few tips:
- Always check for firmware updates regularly.
- If the issue persists, try resetting the device and ensuring it’s properly calibrated.
- Don’t hesitate to reach out to Wyze support—they’re prompt and helpful!
I hope this helps anyone else dealing with a stubborn floodlight. Let me know if you’ve had similar experiences or found other solutions!
Best regards,
[Your Name]