Recently, I encountered a puzzling issue with my Wyze Cam v2 devices where the playback feature stopped working entirely. This was quite frustrating, especially since the feature had been functioning smoothly right after installation. Let me walk you through my experience and how I managed to resolve it.Initially, I noticed that while live feeds and short event clips were still accessible, the playback function was completely unresponsive. I tried the usual troubleshooting steps: rebooting the router, restarting the camera, and even formatting the SD card through the Wyze app. Despite these efforts, the issue persisted, leaving me with a pile of non-functional devices.After some research, I discovered that others were facing similar problems, often linked to firmware updates or conflicts with the latest software versions. Determined to find a solution, I decided to reach out to Wyze support. While their response was prompt, the suggested fixes didn’t resolve the issue. Eventually, I stumbled upon a forum where a user recommended resetting the camera to its factory settings and reinstalling the firmware manually. This approach seemed a bit daunting, but it worked! By carefully following the steps outlined in the forum, I managed to restore the playback functionality on all my Wyze Cams.This experience taught me the importance of community support in troubleshooting and the value of persistence when dealing with technical issues. It also highlighted the need for more robust firmware updates and clearer troubleshooting guidelines from manufacturers.If you’re facing similar issues, I’d recommend checking online forums for community-driven solutions and not losing hope—there’s almost always a way to resolve the problem with a little patience and research.