Hi everyone, I wanted to share my experience with the Wyze sprinkler system, specifically regarding the power supply units. I recently purchased a Wyze sprinkler system, and upon opening the box, I noticed that the power supply unit was broken at the seam. I reached out to Wyze support, and they sent me a replacement unit. However, to my dismay, the new unit also had the same issue—a broken power supply at the same location. Now I have two units with defective power supplies, which is quite frustrating.I wanted to ask if anyone else has encountered this problem. It seems like there might be a batch issue with the power supplies. I’m hesitant to order a third unit, fearing it might have the same defect. Should I consider requesting a refund instead? For those who might be facing similar issues, here are a few tips:- Contact Support Early: Don’t wait too long to reach out to customer service. A prompt response can save you time and hassle.- Document Everything: Take clear photos of the damage and keep records of all communications with the company.- Consider Alternative Solutions: If the issue persists, exploring other sprinkler systems or contacting a local technician might be worth considering.I’m hoping Wyze will address this issue and ensure quality control to prevent such problems in the future. If anyone has successfully resolved a similar issue, please share your experience! Let’s help each other navigate this challenge. 