Hello everyone! I recently encountered an issue with my Zigbee devices after they aged out of the network. Despite successfully rejoining, my system was still sending commands to the old NWK address, which was quite frustrating. After some research and debugging, I found that the system wasn’t updating the device’s address properly. Here’s how I resolved it:
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Check Logs: I started by examining the Zigbee logs to understand the communication flow. I noticed that the system was indeed using the old address, which explained why commands weren’t being received.
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Manual Update: I manually updated the device’s NWK address in the system’s configuration. This involved locating the device in the network settings and inputting the new address.
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Reboot System: To ensure the changes took effect, I performed a clean reboot of the system. This helped clear any cached data and allowed the system to recognize the new address.
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Test Commands: After rebooting, I tested sending commands to the device. Everything worked as expected, and the system now communicates using the new address.
If you’re facing similar issues, I recommend checking your device’s network settings and ensuring all addresses are up-to-date. It’s a simple fix that can save a lot of frustration! 