A100 lock - tamper alarm goes off and cant be stopped

A100 lock - the temper alarm sets off after replacing the battery. This is annoying as there was no problem before the battery change. Can Aqara disable the tamper alarm via an update to the firmware please? Otherwise beware of this - the alarm goes off and the lock is un-usable.

@e_p_lim You seem to be experiencing an issue with the tamper alarm activating after battery replacement on your A100 lock, which is indeed inconvenient. Regarding your suggestion to disable the tamper alarm via a firmware update, we recommend submitting this feedback through official channels for better follow-up.

Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:


This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket. They will assist you in addressing the alarm issue and relay your suggestions appropriately.