About amélioration

Hi everyone,

I am using the Aqara G410 doorbell and I really enjoy the face recognition feature combined with custom audio messages. I set up automations to play a personalized voice message for each family member when they are detected at the door.

However, I have run into a limitation: the Aqara Home app only allows 10 custom sound files to be imported. In my case, I need 13 files (11 family members + unknown face + doorbell press), which exceeds this limit.

I tried copying MP3 files directly to the SD card, but the app does not seem to detect them outside of what was imported through the app itself.

My questions are:

  1. Is there a known workaround to go beyond the 10 custom sounds limit?
  2. Is it possible to place audio files in a specific folder on the SD card so that Aqara Home can detect them?
  3. Could Aqara consider increasing this limit in a future update? 10 files feels quite restrictive for households with several family members.

Thank you in advance for any help or feedback. I hope this can also be useful to other users with the same need.

Best regards

3 Likes

Hi there, we’ve forwarded your request to the team and they will review it shortly.

1 Like