Aqara lock always open bug. Lock is on, but not required fingerprint to unlock.
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Hmm, not sure if I understand your problem… can you explain better? What lock ? Maybe send also a video to us that shows the problem
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Yes, more details would be helpful. Do you mean auto-lock is not triggering or that the door is unlocking itself? Videos along with details of the lock and firmware would help.
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Hello, welcome to the forum.
Recalibrate the lock. After an update, in some cases you may need to recalibrate the lock.
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Hi there, as this issue has already been resolved with our support team via email, we’ll be closing this topic on the forum as well. If you have any further questions or run into any other issues, please feel free to reply directly to our support email. Thanks for your support and understanding!