Hi, I’ve been using my Aqara alarm system for two years now. Since last week, the automatic disarming feature of the system bugs because the alarm is triggered even when the system has been disarmed just before. See attached log. Have you got a solution? Thanks
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Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Hello, first of all, check the automation log to see if there is a signal coming from there. It may also be that automatic On is enabled based on geolocation. Otherwise, contact Aqara support to analyze the problem.
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