I have 3 G410 video doorbell hubs, all connected to Alexa via Aqara Home Skill. Motion and presses still come through to Alexa but live video is no longer available. This was working as of last week. I’ve gone through all the troubleshooting steps to no avail. Anyone else having this issue? I’m assuming at this point it is an Alexa regression issue with the Aqara skill.
@Outburstin You seem to be experiencing an issue where live video for your G410 doorbell hubs is no longer available on Alexa, even though motion and presses still work. You can contact customer support for assistance. Contact the Aqara Home App Customer Service Team (Profile> Help & Feedback > Customer Service) or scan the QR code:
This will be more efficient. If you do not have an Aqara Home account, “Please click here” to create a ticket.
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