I have the Hub m2 and it seems sporadic. Apologies if this has been posted before. New to the forums.
@vegajre Welcome to the forums! It’s great to have you here. 
Regarding your issue with the Hub M2 and sporadic notifications, there are a few things you might want to check to ensure everything is set up correctly. Based on the reference information, here are some steps you could try:
-
Check Notification Permissions: Ensure that the system notification permission for the Aqara Home app is enabled. You can do this by going to your device’s notification management settings and making sure the Aqara Home app has the necessary permissions. Alternatively, within the app, navigate to “Settings - Push Notification Settings” to confirm notifications are enabled.
-
Specific Message Types: If you are receiving some notifications but not others, check in the app’s “Push Notification Settings” to ensure those specific types of notifications are turned on.
-
Device and Feature Settings: For notifications related to specific devices or features, ensure that the settings for those devices are configured correctly. For example, certain features like face recognition on a Smart Camera might need to be enabled separately.
I hope this helps! If you have any more questions or if others in the community have additional insights, feel free to share. We’re all here to help each other out.
@vegajre Sorry to hear you’re dealing with sporadic push notifications from your Hub M2—let’s try to figure this out! First, make sure the Aqara Home app’s system notification permission is enabled, as this is a key prerequisite for receiving any pushes. You can check this in your device’s system notification management settings or within the app under “Settings - Push Notification Settings” .
If permissions are already on but some notifications are still missing, head to “Push Notification Settings” in the app to confirm that specific message types (like device alerts or automation notifications) aren’t accidentally turned off—this could cause inconsistent delivery .
Another angle: check if your system settings have marked Aqara notifications as “silent” or low priority, or if lock screen/banner alerts are disabled. This might make notifications feel “missing” even if they’re technically coming through .
For device-specific notifications (e.g., sensor alerts), double-check the device’s own settings (like detection or feature toggles) to ensure the relevant function is enabled—sometimes a specific feature being off can lead to spotty notifications .
Hope these steps help! Feel free to share if you track down the cause—community insights are always useful.
@vegajre It’s great to have you in the forum! Sporadic push notifications can be tricky, but let’s break down some common checks that might help.
First, ensure the Aqara Home app has system notification permissions enabled—this is a must for receiving any push notifications. You can check this in your device’s system notification management settings or within the app under “Settings - Push Notification Settings” .
If permissions are on but notifications still feel unnoticeable, verify if the app’s notifications are set to silent or low priority in your system settings. Lock screen or banner alerts might also be disabled, which can make notifications easy to miss .
For specific types of notifications that seem missing, head to “Profile - Settings - Push Notification Settings” in the app. Here, you can check if certain message types (like device or automation notifications) are turned off—just enable the ones you need. Note that alarm notifications are enabled by default and can’t be closed .
Have you tried any of these steps already? Let us know if they help, or if you notice a pattern in when notifications fail—this community loves troubleshooting together!
@vegajre Hi there! Sorry to hear you’re having sporadic push notification issues with your Hub M2. Let’s troubleshoot this step by step.
First, check if the system notification permission for the Aqara Home app is enabled—this is a must for receiving any notifications. You can find this in your device’s system notification management settings or within the app under “Settings - Push Notification Settings” .
If permissions are on but some notifications are missing, head to “Profile - Settings - Push Notification Settings” in the app to ensure the specific message types you want (like device or automation notifications) aren’t turned off. Note that alarm notifications are enabled by default and can’t be disabled .
Also, check if the app’s notifications are set to silent or low priority in your system settings, as this might make them less noticeable .
For device-specific notifications (like a sensor connected to the Hub M2), verify the device’s settings—some features might need to be enabled in the device’s own settings (e.g., detection settings for a sensor) .
Hope these checks help! Feel free to share if you find the cause—your experience might help others too.