I’m looking for advice on how to get the camera to be available on an AppleTV that is hardlined to Ethernet. The G100 is on a 2.4ghz WiFi network but it comes up as “no response” on the AppleTV.
What am I doing wrong???
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Sounds like a network isolation issue. Even if your Apple TV is on Ethernet and the G100 is on 2.4GHz Wi-Fi, they must be on the same subnet and your router must allow mDNS (Bonjour) between wired and wireless.
Check if your router has settings like “Wireless Isolation”, “AP Isolation”, or “Block LAN to WLAN”; if any of those are enabled, it can break HomeKit camera access on Apple TV.
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I’ll take a look at those settings later today.
Does it matter that I have Google WiFi (mesh). It doesn’t allow me to pick between 2.4 and 5. I had created a guest network which is always 2.4 but it is screwing with all the smart devices on the network. Will the G100 connect to the regular network even though it jumps between 2.4 and 5?
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Hello @mflong10
You need to disable the 5 GHz network for a while, modern routers support this, I use Eero pro 6, there is this function.
It is better to connect the G100 camera to 2.4, having previously disabled 5 GHz.
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The G100 only supports the 2.4GHz band. Disable 5Ghz don’t make sense.
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I have the same setup and the G100 works fine on my Apple TV. If the G100 shows up on your HomeKit app on Mac or phone. It should work on appletv.
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Is the Google wifi on the same network as the Apple TV is connected to?
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I know that only 2.4, I meant if you have a combined wifi network 2.4+5 under one SSID
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Yea the Google WiFi is dual band and you cannot disable the 5ghz. It automatically directs devices to one or the other in the background.
I didn’t see isolation or any of the other options in the Google home app. Those settings wouldn’t be on the modem upstream of the router would they?
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The AppleTV is hardlined to a switch that is hardlined to the modem. I disconnected it from the switch to make it go wireless and tried it connected to the 2.4 and I can see the camera but when I hardline it the camera doesn’t connect anymore.
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Tray to use channel 6 in your router
I think they do 2.4 and 6 not 5
Anyone else have any ideas? I’m ready to toss the cameras in the trash.
Here are the details:
Comcast ISP
Netgear CM modem
Google WiFi mesh network
7 port switch hardlined to modem
AppleTV hardlined to switch
HomePod 1st gen home hub
Main SSID is dual band 2.4/5
Created guest SSID through Google Home app which is always 2.4.
Connected iPhone to guest 2.4 network and can add camera to Aqara app and HomeKit.
While on that guest network can view camera in Home app.
When I connect to the main SSID the camera becomes “no response” in Home app.
It is also “no response” no matter what on AppleTV.
I tried connecting to main SSID and going out to the street to force a 2.4 connection and couldn’t get it to find the camera.
I am slowly. Going. Insane.
Is your switch part of the mesh? Maybe that is the issue. Not sure if your modem is hardwired to the switch. Or if you wired it from the mesh modem. I suspect changing this will solve it