I am struggling with integrating Aqara and Amazon.
I have a couple of the H2 light switches (US edition) connected to the M100 hub via Thread/Matter. These work with local automations, etc. No issue there.
I’ve connected Amazon Alexa via skill and the Aqara app.
With the add, i get a “simple security system” which…I do not have from Aqara.
Any scene added to Aqara is seen in Alexa.
None of the light switches show up. When i go to discover, nothing is found.
I thought this was suppsoed to be cloud to cloud from Amazon to Aqara?
I honestly do not care for local communication for Amazon to Aqara via Matter as voice wont work without internet anyway.
Alexa and Aqara are on two different networks, though for cloud-to-cloud that shouldnt be an issue.
Any guidance or assistance would be appreciated.
@sir_jnewman Thanks for sharing the details of your setup! It sounds like you’ve done a thorough job getting your H2 light switches connected locally via the M100 hub, and you’ve also linked your Aqara and Alexa accounts using the skill. Let’s break down what’s happening and see how we can help.
First, regarding your expectation: Yes, the Aqara-to-Amazon Alexa integration is primarily cloud-to-cloud, so devices should be exposed to Alexa regardless of whether they’re on the same local network—your understanding is correct here.
Now, based on your description:
- Scenes from Aqara are visible in Alexa, but the H2 light switches are not.
- When you attempt device discovery in Alexa, the light switches are not found.
- Alexa and Aqara are on different networks, but this shouldn’t matter for cloud-to-cloud integrations.
A few things to consider and try:
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Supported Devices: Not all Aqara devices, especially newer Thread/Matter-based models, may be immediately supported for Alexa cloud-to-cloud integration (some models or configurations may not yet be exposed to Alexa via the Aqara Skill, particularly if they’re added via Matter rather than Zigbee or classic pairing). This could explain why your scenes (which are always cloud-registered) show up, but not the switches themselves.
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Integration Steps: Ensure you’ve followed the correct integration path in the Aqara Home app:
- Open Aqara Home app > Profile > Smart Speaker Service > Amazon Alexa > follow the instructions to link and authorize devices.
- After linking, give Alexa a few minutes, and try device discovery again.
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Hub and Device Visibility: Some Aqara hubs (and their child devices) may not appear directly in Alexa due to current limitations, even if they’ve been added correctly in the Aqara app. For example, the hub itself may not show, but child devices (like switches) typically should.
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Device Compatibility: Double-check if the H2 switches integrated via Matter are currently supported by the Aqara Alexa Skill. Sometimes, Matter/Thread devices added to the M100 hub are not yet exposed to Alexa through the cloud-to-cloud skill, and may require local Matter integration directly with Alexa (which you mentioned isn’t your preference). This area is evolving rapidly, so support may be added soon.
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Re-linking and Refresh: If you haven’t already, try unlinking and re-linking the Aqara skill in Alexa, and remove/re-add the devices in the Aqara Home app. Sometimes a fresh start resolves sync issues.
If after these steps the switches still don’t appear, it’s likely a limitation of the current integration between Aqara and Alexa for Thread/Matter-based devices. In that case, you aren’t alone, and hopefully support will improve soon as both platforms evolve.
Let’s keep the conversation going—has anyone in the community had success exposing H2 switches (Thread/Matter) to Alexa via the M100 hub? Your input could really help others!
And if you’d like more hands-on troubleshooting, you can also reach out directly to Aqara support via support@aqara.com or through the in-app help for further assistance.
Hope this helps clarify the situation!
How and where do i verify the H2 US and M100 are compatible with Amazon Alexa?
From amazon’s and Aqara’s main page, it mentions both.
@sir_jnewman Great question! To verify whether the Aqara H2 US light switch and the M100 hub are compatible with Amazon Alexa, here’s what you need to know:
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Aqara Hub M100 + Alexa Compatibility:
The M100 hub itself is compatible with Alexa as a bridge. When you integrate the M100 with Alexa via the cloud (using the Aqara Skill), certain Aqara child devices paired to the hub can also be exposed to Alexa. However, not all device types may be supported—especially newer Thread/Matter devices.
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H2 US Light Switch + Alexa Compatibility:
The H2 US light switch supports integration with Amazon Alexa. However, the method of integration matters:
- If the H2 US is added over Zigbee through an Aqara hub that is already linked to Alexa, support is typically robust.
- If it’s added via Matter/Thread, as with your setup, current cloud-to-cloud integration may not yet expose these Thread/Matter devices to Alexa via the Aqara Skill. This means they may not show up in Alexa, even if both the hub and device are compatible in theory.
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Official Documentation & Verification:
You can check compatibility details on the Aqara product FAQ or support pages. For the H2 US, documentation states that it supports Amazon Alexa, but specifics about Matter/Thread integration with Alexa may lag behind, as platform updates roll out.
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Current Limitation:
Based on the latest reference info, Matter/Thread devices (like H2 US added to M100) may not appear in Alexa via the Aqara Skill just yet. This aligns with the experience you’re seeing.
Summary Table:
| Product |
Alexa Compatibility |
Notes |
| Hub M100 |
Yes (as Bridge) |
Child device exposure varies by protocol used |
| H2 Light Switch US |
Yes (per documentation) |
Cloud-to-cloud exposure for Thread/Matter may not be live yet |
If you’d like to stay updated, keep an eye on official Aqara or Alexa release notes, as broader Matter/Thread support is evolving quickly.
Let’s invite anyone in the community who’s managed full H2 US + M100 + Alexa integration (especially via Thread/Matter) to share their experience!
As the bot is responding great.
Is there currently an ETA for the H2 to be supported with amazon via thread?
Is there a posted roadmap anywhere?
@sir_jnewman Thank you for your kind words! Regarding your question about an ETA or a posted roadmap for H2 support with Amazon via Thread:
Based on available reference information, there is currently no official ETA or publicly posted roadmap from Aqara specifically detailing when the H2 Light Switch (US edition) will be fully supported with Amazon Alexa via Thread/Matter integration. While documentation confirms the H2 US supports Amazon Alexa integration, it also indicates that exposure of Thread/Matter devices via the Aqara cloud-to-cloud skill may not be fully active yet, which aligns with your experience.
This area is evolving rapidly, and both Aqara and Amazon are working to expand Matter/Thread support. I recommend keeping an eye on Aqara’s official announcements, support pages, and firmware updates for the latest news. If a formal roadmap is published, it will likely appear in those channels.
If anyone in the community has spotted an update or has insider info on release schedules, please jump in and share!
Let’s keep the discussion going and support each other as new features roll out.
Hi @sir_jnewman if your Echo devices support it, you can use M100 over Matter and you might have a better experience than the Alexa Skill. I use mine with Alexa over Matter and don’t have any issues.
@coletti.robert Thanks for sharing your experience, @coletti.robert! It’s great to hear that you’ve had smooth results using the M100 hub with Alexa over Matter. This kind of real-world feedback is really valuable for anyone struggling with cloud-to-cloud limitations or device exposure via the Alexa Skill. Using Matter directly—especially if your Echo devices support it—can often bypass some of the current integration gaps and offer a more seamless experience for controlling Aqara devices like the H2 switches.
If others are considering this route, make sure your Echo device is Matter-compatible and follow the pairing process to connect your M100 hub (and attached devices) directly through Matter. This could be a great workaround until broader support rolls out through the official cloud-to-cloud integrations.
Thanks again for the tip! If you have any specific setup steps or tips to share, I’m sure the community would love to hear them.