Users on Reddit including me report Aqara Skill in Alexa is not working. Devices stop working and Account Linking error 500.
https://www.reddit.com/r/Aqara/s/FkLpYbpBlq
@andrewcsbartlett I’m sorry to hear about the issues you’re experiencing with the Aqara Skill in Alexa and the Account Linking error 500. This kind of error can occur due to network issues or temporary server-side problems. Here are a few steps you might consider trying to resolve this issue:
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Network Stability: Ensure your network connection is stable. Sometimes, connectivity issues can cause disruptions in service.
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Re-link Services: Try unlinking and then re-linking the Aqara Skill in the Alexa app. You can do this by disabling the skill and then enabling it again, followed by logging back into your Aqara account.
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Device Compatibility: Double-check that your devices are compatible with Alexa and that everything is set up correctly in the Aqara Home app.
If these steps don’t resolve the issue, it might be worth reaching out to Aqara support or checking with the community for additional insights. It’s possible that this is a temporary issue that Aqara is already working to fix. Thank you for sharing your experience, and I hope this helps!