Hello everyone, after a period of testing and purchasing another Hub G3 camera I noticed that both currently have the same firmware in version 4.3.4_0020.0013. Strange thing, the new camera records on the NAS without problems, creating folders and files lasting about 1 minute. As soon as I have time I will do a factory reset of the first one and see if the problem is solved. I will keep you updated.
@gtxteo @waltz_details_7u @deepzone this has been fixed now, check if you G3 firmware is up to date.
Current firmware version: 4.3.4_0417.0013
NAS Recording fixed 
Night vision auto switch fixed as well
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Hi, I’m also experiencing the issue where recordings cannot be saved to the NAS. However, my camera firmware cannot be updated to version 4.3.4_0417.0013 — it shows that I’m already using the latest version.
I have same problem too. No update available yet in Germany.
@lonyice firmware 4.3.4_0417.0013 is patch version, you might need to raise a ticket to aqara customer support team.
Maybe is in rolling out in other countries?
Hi, I’ve successfully updated the firmware and the NAS synchronization is now working. However, there’s a new issue: the filenames and folder dates of the recordings on the NAS are incorrect, and unlike before, older recordings are no longer being synchronized to the NAS. Is there any way to fix this?
@lonyice @Aqara_water still no updates available a week after your reply
@gtxteo you need to raise a ticket to aqara support team.
@Aqara_water @xiaot @lonyice @abbot_mascot_8k
Hi everyone, I’m updating you on the issue with saving six files to the NAS. Two days ago, after changing the WiFi connection, I reset the camera network-only. And magically, recording to the NAS works. The software version remained the same. So a simple reset of the Hub G3 camera’s network settings solved the problem. For two days now, videos have been saving to my Synology without any problems.
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Has anyone in the UK been able to update to the latest version? It’s still not showing up for me.
In Germany too. My currently version is 4.3.4_0020.0013.