Lets start by saying that I’m greatly disappointed in Aqara Dial V1. I bought a few and now that I’m configuring everything - it’s proving disappointing and useless! I want to use it to control lights, thermostats and shades, all Aqara, but cannot.
The dial cannot be bound to almost everything. It can contol a single light’s brightness. It cannot be assigned to a scene.
I cannot assign an Aqara W600 thermostat to it, to control the temperature. I have the Aqara roller shade E1 on order and now I’m almost sure, I will be unable to use the dial for the shade.
Very dissatisfied and disappointed in the ecosystem… please release a software update and fix it… it looks like the development has forgotten this relatively new product…
@nrqtkdh25h I’m sorry to hear about your frustrating experience with the Aqara Touchscreen Dial V1 EU. According to the product FAQ, the Touchscreen Dial V1 EU is designed to support on-screen control for devices like lights, curtain controllers, thermostats, switches, and sockets, with associated devices continuously updated and improved. It’s disappointing to hear you’re encountering limitations with specific devices like the W600 thermostat and upcoming roller shade E1, as well as scene assignment—this feedback is valuable for improving the product ecosystem.
Since you’re hoping for a software update to address these issues, I recommend submitting your detailed suggestions (including the specific devices and scene control features you’d like supported) through the Aqara Home App Customer Service Team. You can reach them via Profile > Help & Feedback > Customer Service or scan the QR code:
This will help the team better track and address your needs efficiently. If you don’t have an Aqara Home account, please
click here to create a ticket. Thank you for taking the time to share your experience—your input helps shape better product updates.
