Hello, I need your help please. I misconfigured my Aqara G3 camera and now I can’t link it to my account, error 680. My email is carlos.jerez04@gmail.com. I hope you can help me.
@carlos_jerez04 It seems the error code 680 you’re encountering is due to the device having “anti-theft mode” enabled in the Aqara Home app before it was reset, and it hasn’t been added back to the original account.
To resolve this, you can try the following steps:
- Re-add the device to the original account where it was previously registered.
- Once added back, disable the “anti-theft mode”.
- After turning off this feature, try adding the device to your current account again.
If you run into any issues during these steps, feel free to let us know and we can help troubleshoot further