Aqara g400 live stream

Hi
I’ve just installed my Aqara g400 and have a WiFi signal of -45 so believe that is strong.

I am having an issues where I need to press live stream multiple times until I get a connection.

Is this a known issue:

The video shows me opening it for the 3rd time

Isn’t the G400 a wired doorbell? Do you mean the G410?

No I have the G400
It is wired :slight_smile: