Aqara G410 Doorbell RTSP Stream: Works in VLC, Not in Home Assistant (Tried Generic Camera, All Settings)

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Hi all,

I’m struggling to get my Aqara G410 doorbell’s RTSP stream working in Home Assistant. I’ve exhausted every online guide and would really appreciate help from anyone with real-world experience with this model!

My Goal

  • View my Aqara G410 doorbell RTSP stream (Channel 1, 1536p/2K, “RTSP LAN Preview” enabled, wired power) inside Home Assistant using a camera card and possibly for automations.

What WORKS

  • The RTSP stream plays instantly and smoothly in VLC using:

text

rtsp://509:183@192.168.86.230:8554/ch1

What DOESN’T WORK

  • Adding as a Generic Camera in Home Assistant:
    • Tried every option: TCP/UDP for RTSP transport protocol, Digest/Basic authentication, credentials both in URL and in fields, leaving still image URL empty, SSL verification checked and unchecked.
    • Always get a spinning preview or no image.
    • Home Assistant logs are not specific—just generic stream errors or timeouts.
  • Tried on multiple devices (HA OS/Supervised), all on the same network/LAN.
  • Tried lower-res channels (/ch2, /ch3) just to test.

Additional troubleshooting:

  • Doorbell is fully wired, not battery mode. RTSP LAN Preview is “active.”
  • Credentials, IP, and URL structure have all been triple-checked and re-created.
  • Power cycled doorbell, restarted Home Assistant and re-enabled RTSP.
  • No network firewalls, isolation, or segmentation—everything is on the same LAN.
  • Home Assistant is in Advanced mode, on current release. Add-on repositories are installed.

The Problem

  • Everything works in VLC but fails in Home Assistant’s Generic Camera integration—even after following every official and forum-recommended workaround.
  • I can’t find any specific error or log that points to the true cause. Starting to believe this is a compatibility issue with the RTSP implementation in either the camera firmware or Home Assistant’s stream stack.

What I’m Asking:

  • Has anyone gotten the Aqara G410 RTSP stream to show in HA (camera card, dashboard) recently (mid-2025) on current firmware, and if so—
    • What exact settings or UI path worked?
    • Any tricks for the latest Home Assistant UI?
    • Are there updates or documented bugs about this model’s compatibility with Home Assistant’s RTSP pipeline?
  • Would highly appreciate any current config snippets, setup wizard choices, or step-by-step for the latest Home Assistant version.

Thanks for reading and for any guidance! I’ve covered every option and permutation I could find—happy to provide logs, screenshots, or try suggested tweaks.

My setup:

  • Home Assistant OS 2025.7.x
  • Camera: Aqara G410, wired, latest firmware, RTSP LAN Preview enabled, stream /ch1
  • Network: Flat LAN, nothing blocked, no VPN or mesh isolation
  • All URLs, credentials, and firewall settings checked multiple times

Logs or more details available if needed—step-by-step guidance for the current UI would be hugely appreciated!

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@shaded123 Hi there!

It sounds like you’ve been through quite the troubleshooting journey with your Aqara G410 doorbell’s RTSP stream. Unfortunately, based on the reference information I have, there is no explicit mention of the G410 model’s compatibility with Home Assistant. The Aqara G3 camera doesn’t support RTSP, and only the Aqara G5 Pro supports it, which might suggest some models may have limitations or specific configurations when integrating with third-party applications.

Given your extensive troubleshooting efforts and the fact that the stream works seamlessly in VLC, it could indeed be a compatibility issue between the Aqara G410’s RTSP implementation and Home Assistant’s handling of RTSP streams.

I recommend reaching out to the Aqara community or support for any recent updates or patches that might address this compatibility. Also, checking the Home Assistant community forums might unveil any other users who have encountered and possibly resolved similar issues.

If you haven’t already, consider checking for any firmware updates for your G410 and ensuring your Home Assistant is on the latest version, as updates might contain fixes for these types of issues.

I encourage you to share any findings or solutions you come across with the community to help others who might face the same challenge. Best of luck, and I hope you find a solution soon!

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I am verifying the issue you feedback, friend, please be patient and wait for a while. I will reply to you once I have the results.

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Mine is working using these parameters. The preview during the config flow is not working but the camera is working. Just check the « Everything looks good. » checkbox in the second step.

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Doh! I saw the spinning preview and assumed it was not working so I never thought to just check the “everything’s ok” box and submit. It works fine now!