Aqara H2 Shutter keeps asking for calibration

Hello everyone,

I just recieved a Aqara H2 Shutter I want to control my roller shutter. I got it connected and the H2 wants to do a calibration at first. When I do an automatic calibration, the roller goes up but is not going down (the roller shutter stops properly before hooking up the H2).

When I do manual calibration using the Labs function, the H2 is just clicking without moving the roller.

I then resetted the calibration (5x button down) and the roller shutter is working properly by holding down the up and down buttons. I did a full open and close manually, but the calibration won’t save. When I click the H2 in the Aqara app, It keeps asking for calibration.

Thanks in advance!

Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.

If other members have any suggestions or insights on this topic, feel free to share!