After I go back from a device, the screen looks like this:
Hi there, it looks like you’re experiencing a support-related issue. We’ve automatically created a support ticket for you and will reach out via the forum email within the next two business days.
If other members have any suggestions or insights on this topic, feel free to share!
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Hi there.well I just check and for me works on china server and I do not have such issue.dis you try to uninstall it and install it back?also there was an update yesterday for the app
I made the update yesterday, so the update is the reason.
Well then try to uninstall it and install it back see if that works as I check it on my Samsung S22 and works perfectly even accessing an devices there and get back works for me
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Same problem here. Everything disappeared after update
Hello.did you do the same thing I recommended?uninstall and install it back?see if works this way?as if not then you should report it to Aqara support
Didn’t help. Waiting for some solution from Aqara support
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No, I didn’t. I am already in contact with Aqara support.
1 Like